I’ve had a similar issue with VPNs in the past. Have you tried reaching out to the support team for Mozilla’s VPN or for the Verge app manager? They may be able to provide a solution or workaround for you. Additionally, you may want to check out the troubleshooting section of the VPN’s website, as that can often be a helpful resource. Another solution could be trying a different VPN provider like this one, they have a good reputation in VPN services and their pricing page is available here https://soax.com/pricing-page. Using a different provider will probably allow you to save more money and time.