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MariuszCustomer
Thank you, it worked!
Yeah, I know. If I could, I would prefer to avoid refreshing the website. I have to do it for two reasons:
1. As mentioned above, when the user rotates the device, the interface made in Webflow still displays the version made for the previous orientation. And because those two versions are veeeeery different, it makes the application impossible to use.
2. Here is an even worse thing: the biggest smartphones have wider screens in landscape orientation than the smallest tablets in portrait. Since the breakpoints in Webflow depend on the screen resolution and not on the orientation, it results in smartphones in landscape orientation taking tablet interface which, again, makes it impossible to use. So I decided to add information like “rotate your device to use the application” after the page is reloaded. Probably I could do it without reloading the page on mobile, but on tablets, I still have problem no.1.
So yeah… :)
MariuszCustomerThank you Alexander, it worked!
I enabled the “Billing address” in the plugin settings, and added this to order_email_body.php:
<p><?php if ($to == $order['user_email']) { echo 'Text for the customer goes here.'; } else { echo 'Customer name: '.$order['user_name']. "<br>" . 'Customer email: '.$order['user_email']. "<br>" . 'Customer country: '.$order['user_country']. "<br>" . 'Order ID: '.$order_id. "<br>" . 'Date: '.date('j M Y'); } ?></p>
MariuszCustomerIt worked, thank you very much!
MariuszCustomerHi Alexander, thank you very much! The credentials have been sent.
MariuszCustomerHi Alexander, thank you. The server was reloaded after the value change, so it wasn’t the problem. Here is the error log from cPanel:
[Tue Sep 06 00:16:36.276948 2022] [autoindex:error] [pid 9735:tid 47263321011968] [client 146.19.173.144:58553] AH01276: Cannot serve directory /home/sodomaat/public_html/wp-admin/css/: No matching DirectoryIndex (index.html,index.htm,index.php) found, and server-generated directory index forbidden by Options directive, referer: binance.com [Mon Sep 05 11:57:45.085406 2022] [autoindex:error] [pid 20567:tid 47263342024448] [client 149.3.170.199:54086] AH01276: Cannot serve directory /home/sodomaat/public_html/wp-admin/css/: No matching DirectoryIndex (index.html,index.htm,index.php) found, and server-generated directory index forbidden by Options directive, referer: binance.com [Sun Sep 04 09:36:03.888344 2022] [autoindex:error] [pid 31521:tid 47263342024448] [client 89.97.242.120:52166] AH01276: Cannot serve directory /home/sodomaat/sodomaatelier.com/: No matching DirectoryIndex (index.html,index.htm,index.php) found, and server-generated directory index forbidden by Options directive, referer: https://www.bing.com [Sun Sep 04 07:58:59.447456 2022] [autoindex:error] [pid 31521:tid 47263333619456] [client 165.227.188.159:45882] AH01276: Cannot serve directory /home/sodomaat/sodomaatelier.com/: No matching DirectoryIndex (index.html,index.htm,index.php) found, and server-generated directory index forbidden by Options directive
I am not really sure if it tells anything?
MariuszCustomerHi Alexander,
I tried to delete and install again the Verge3D Plugin but it still doesn’t work. But it worked on my other website.Can you tell me, please, how to get the server log and/or reload the server? I’m not a programmer, and I’m not sure how to do it.
MariuszCustomerHi, my hosting provider increased the values, unfortunately it wasn’t that. Do you have any other ideas?
MariuszCustomerI am recreating the PDF step by step and I think that the file gets broken because… there is too much information in the PDF.At some point of adding more “PDF lines” puzzles to the next pages, I get the error that the file is broken.
The “Recliner” chair was generating the complete “big” PDF with no problem. Also, when I download the PDF with the “download” puzzle instead of submitting it via “place order”/”place order +” puzzles, the file is generated properly.
So I think that the problem is somehow the size of information generated in the PDF on mobile that needs to be sent to the “submit form”. Is there any size/information limit per file in WP Verge3D plugin that I should increase to generate the file properly?
MariuszCustomerHi Alexander, it worked, thank you! It almost works fine. The PDF is properly generated and attached to the email when the application is run on a desktop. But on mobile, the PDF that comes with an email is broken. When I redirected the “submit order” to your Recliner chair page (the link that you gave above), the PDF on mobile worked. But it doesn’t work when I redirect to my own page even though PHP templates are freshly copied from the newest WP plugin, with no modifications. Do you know what could be the reason?
Here’s the link to the app: https://sodomaatelier.eu/wp-content/uploads/verge3d/3495/index.html
MariuszCustomerHi Alexander,
Thank you for your quick reply. Unfortunately, it still doesn’t work.
The WordPress plugin is updated, the Quote and Invoice attachments in the settings are enabled. After adding your updated code it didn’t work as well.
And when it comes to the alternative solution, I tried to use the puzzle “place order +” in various ways, but it also didn’t work (in a combination with “generated PDF” from CyberFox). I even tried to add the standard “take a screenshot” puzzle in slot “attachments”, but it did nothing. By doing so, should this screenshot (or “generated PDF”) be attached automatically to the email?
MariuszCustomer- Did you really updated your app (clicked on the update button)? To verify, open the browser console and see what Verge3D version it prints.
- Check if Verge3D demos work, e.g Scooter https://v3d.net/s
- Provide the link to the app which does not work.
1. Yeah, I had some troubles with that, but you helped me to fix it in another topic on this forum. So now it’s fully updated.
2. Yes, Scooter works (I test on BrowserStack).
3. Here is the link: https://sodomaatelier.eu/wp-content/uploads/verge3d/3493/index.html
iOS above 15 works fine. On lower versions, the camera gets in a weird position, the viewport is not really “movable” and only two interface elements are visible: logo and an icon on top; the bottom panel with “Exterior”, “Interior” options is not visible.
MariuszCustomerThank you Alexander, it worked!
I created a new application and copied all the Webflow files, Blender files, and textures, and now it works. Thanks again!
The v3d.legacy.js file was replaced with v3d.js in the new application.
MariuszCustomerHm, nothing special but it seems that it still tries to load the older version of Verge.
I think the update went well, I can see all the new puzzles. Maybe the issue is in fact, that I cannot click the “update application” button in App Manager? It says “This application is already updated”, so I thought it was made automatically. Should I update it manually somehow?
Attachments:
You must be logged in to view attached files.MariuszCustomerCritical Issues
• We fixed the critical bug which concerns older Safari browsers on Macs and iOS devices (versions 11-14), on which Verge3D now works again. Also texture compression now works on Macs in older Safari.
Hi! I’m having an issue with older iOS iPhones. The application works fine on versions 15 and above, but it doesn’t on lower versions. The interface [made in Webflow] doesn’t load and the user is not able to rotate the model. Is this something that should be fixed by this recent Verge3D update? I updated Verge3D but this didn’t fix the problem. By the way, should I update the WordPress Verge3D plugin for this occasion as well?
In fact, I am not sure if it’s a real problem, since all the iPhone devices update themselves automatically, is that right? But want to be sure that the application works correctly for the end users even if they have older iOS versions, so my client won’t report any problems with it. What is your opinion guys?
MariuszCustomerThank you! I switched off the “print to console” puzzle – apparently, it was causing problems. The application loads now. Thanks! Unfortunately, it looks like a mess now, but I’m going to improve the textures and see if it helps. :)
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