Wordpress Add-On Upload Error

Tagged: addon, Error, wordpress

This topic has 25 replies, 7 voices, and was last updated 11 months, 1 week ago by darstudio.

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2020-01-01 at 5:43 pm #22498

podis
Participant

Error:
“Error occurred during upload: broken connection or maximum file size exceeded.
Please check your connection or server upload size limits.”

Verge3D Add-on Version: 2.16.1
Wordpress Version: 5.3.2
Hosting Service: BlueHost
Uploading Folder: “jewelry_configurator” ~ 266M
Edited php.ini in Web_Root to:
upload_max_filesize = 720M
post_max_size = 720M

I was able to upload the folder: ‘cube’ ~ 4M

I’m not sure what else I can do.. Any help would be appreciated.
Thanks!

2020-01-02 at 5:06 am #22503

Yuri Kovelenov
Staff

Hi,

Relaxing WordPress upload limits might help:

https://www.soft8soft.com/docs/manual/en/introduction/Wordpress-Plugin.html#Installation

Chief 3D Verger | LinkedIn | Twitter

2020-01-02 at 9:42 am #22508

Anonymous
Inactive

you could take a look at “max_file_uploads”, “memory_limit” “max_execution_time” value

greeting
A

2020-01-02 at 12:49 pm #22509

podis
Participant

I have edited the php.ini file in my Websites Root Domain along with editing the one in the wp-admin folder.

I also installed a Plug-In for WordPress which helps with PHP files to see what the current settings are. (Custom PHP Settings, Version: 1.2.6)

max_file_uploads = 200
max_input_vars = 3000
max_execution_time = 180
memory_limit = 512M
error_reporting = 32759
upload_max_filesize = 720M
post_max_size = 720M

I also just noticed after deleting the Verge3D plug-in and reinstalling it that it has not been tested on this version of WordPress..

2020-01-02 at 1:50 pm #22510

podis
Participant

Which might also be why my ShortCode for the app isn’t working for the Cube either.

Wonder why there aren’t many tutorials on all of this..
Plenty for publishing to Verge3D’s site, but none for uploading straight to a web server or an actual step-by-step tutorial for using the WordPress Plug-In..

2020-01-02 at 2:10 pm #22512

Anonymous
Inactive

You could try with value 300 by max_execution_time. Let me know.

2020-01-02 at 2:21 pm #22513

Anonymous
Inactive

Dont worry about wordpress version. It is simple plugin and it will work for you. Webserver configuration is a bitch and tutorials for it cannot be done by soft8soft, this is completely independent problem and sometimes has to be solved individually, I try to help, ok?

2020-01-02 at 2:36 pm #22514

podis
Participant

Completely understand and I do appreciate the help!

I’ll be contacting Bluehost regarding their php.ini files, their help docs are out of date. Once I get that straight, I’ll keep this updated.

2020-01-02 at 10:31 pm #22518

podis
Participant

Okay, Contacted Bluehost and deleted all php.ini files.
Created a new one per their instructions.
It’s located in Root which I was told is used by all domains and WordPress.

Here’s the updated php.ini file: (Still receiving the error)

allow_url_fopen = On
allow_url_include = Off
display_errors = Off
enable_dl = Off
file_uploads = On
max_execution_time = 300
max_input_time = 60
max_input_vars = 3000
memory_limit = 512M
post_max_size = 512M
session.gc_maxlifetime = 1440
session.save_path = “/var/cpanel/php/sessions/ea-php70”
upload_max_filesize = 512M
zlib.output_compression = Off

2020-01-03 at 3:46 am #22534

Yuri Kovelenov
Staff

Hi,

so you cannot upload even a default Cube application?

Chief 3D Verger | LinkedIn | Twitter

2020-01-03 at 8:19 am #22535

podis
Participant

I am able to upload the default Cube that came with it, yes.

2020-01-03 at 10:00 am #22537

Anonymous
Inactive

Just for excluding: sometimes people install plugings or Theme Customisers which have other values set as in the php.ini. This generates problems too.

Also it would be interesting to check how long an ssh session kips alive.
Aha, this is cpanel.. I never used that shit, guyes :(.

Try upload the project-folder via ssh or ftp to verge directory, give some number as name for the new folder created in that directory f.e 600, and build a new post with that number [verge3d id=”600″], if its go this way, we could think, that this are wordpress-self-misconfiguration…. we could..yes.. but…we have not enough informations yet

2020-01-03 at 11:00 pm #22540

podis
Participant

cPanel -> File Manager v3:
Path: /public_html/wp-content/uploads/verge3
FTP = Successful
Renamed folder to “600”

Wordpress:
Deleted all pages.
Added New page.
Add Block: [/] Shortcode
Entry: [verge3d id=”600″]

SUCCESS

2020-01-04 at 10:29 am #22557

Anonymous
Inactive

So you are able to upload default cube via verge3d addon and via ftp, yes?
Do you have still some issues?

2020-01-04 at 12:41 pm #22558

podis
Participant

No issues, I can FTP the files in and they work.

Thanks for all the help abin!
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