Woocommerce orders

Tagged: woocoomerce, wordpress

This topic has 8 replies, 3 voices, and was last updated 2 years, 8 months ago by johngrigni.

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2021-05-25 at 7:31 pm #41391

johngrigni
Customer

I made a configurator with the Place Order puzzle, and set up a woocommerce shop with a Product, but it isn’t tracking the orders in the backend. The email gets sent to the customer and me, but no orders show up in under Orders. Am I missing something? Is it not supposed to track the orders?

The configurator is at: https://vexellcustomwoodworking.com/wp-content/uploads/verge3d/2018/index.html

Also, I can’t update the application in WooCommerce; I have to delete it and re-upload it for any changes to happen. That’s not what the tutorial lead me to expect.

2021-05-26 at 4:54 pm #41443

Alexander Kovelenov
Staff

Hi,
are you looking for WooCoomerce Orders or Verge3D’s E-Commerce Orders?

Soft8Soft Tech Chief
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2021-05-26 at 5:19 pm #41445

johngrigni
Customer

I was looking at woocommerce’s orders. Looking now I can see the ecommerce tab under the plug-in. Is there any way to handle payment, shipping, and sales tax in the order-form? Even if it’s just a place to collect the data for shipping?

Also, why can’t I load a revised app? It still shows the old version, unless I delete it and re-upload it.

2021-05-28 at 8:55 am #41546

Alexander Kovelenov
Staff

Hi,

Due to security reasons, e.g. reduced validation capabilities of the “Place Order” puzzle we made it not compatible with WooCommerce (or any other e-commerce or payment systems). Instead, you should use the native WooCommerce features to place your orders and then sync selected products with your 3D part by using the connect to WooCommerce and others.

Regarding re-uploading. It should work when you replace your app files using the same button. I believe you see the older version of your app because of the browser cache. Please clear it or try in some other browser.

Soft8Soft Tech Chief
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2021-05-28 at 12:38 pm #41556

johngrigni
Customer

But the product has a customizable width, height, and depth, and the price is calculated based on the size, so it isn’t feasible to make 1,081,920 product variations to cover the possibilities (and that doesn’t include decimal values, just integer values). As far as I know, there’s no way to send a price calculated in my app back to the WooCommerce plugin, but I am no coder. Do you know of a way?

Alternately, using the place order puzzle, I can make some fields for address and include that in comments, but once they are at the order form, there’s no way to migrate it to woocommerce for shipping estimates, sales tax and payment handling, correct?

2021-05-28 at 2:40 pm #41563

Alexander Kovelenov
Staff

Yes, you’re right. The Send Order puzzle does not work with WooCommerce orders, however you can estimate shippings, taxes etc using puzzles and then send this info to the server. On the server side, the shop manager can contact the customer via phone or email and send him/her the payment link.

Soft8Soft Tech Chief
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2021-05-28 at 2:43 pm #41564

Alexander Kovelenov
Staff

Alternatively, you can search for some WooCommerce plugin (there are plenty) to manage your configurations.

Soft8Soft Tech Chief
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2022-04-06 at 8:29 am #50848

peet
Customer

Hi,

I have just read this post. May I ask, how did solve it in the end?
I am in the same situation about price calculation & woocommerce. I have more than 1000 million possible variations. Everything working great, except it is impossible to create variations from all attributes.

Thank you for your help in advance!

ps.: here you can check the product, (just a test site): https://taskavarazs.hu/termek/fahaz-2022-01/

Best regards,
Peter

2022-04-07 at 12:35 pm #50895

johngrigni
Customer

Eventually I made a subset of variations that affected price using the WooCommerce product variations, but I used a plug-in that allowed me to upload the product information with a CSV spreadsheet, which I built using some basic math for the variations and price. It’s called “WooCommerce Product CSV Import Suite”, but I’m sure there are others.
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