White pixels artefact in transparent material

This topic has 8 replies, 2 voices, and was last updated 3 years, 10 months ago by Mikhail Luzyanin.

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2021-02-03 at 1:11 pm #38016

jamjam
Customer

Hey,

I mapped some bushes to a simple plane and added an alpha.
In Verge3D I get some white artifacts around the alpha border (I´ve attached an gif showing the issue).

The white pixels get more prominent the further away the camera is. Close-Up they are not visible at all.

I´ve tried PhysicalMtl and StandardMtl and all possible transparency settings.

Not sure if this issue is caused by the very fine detail in the alpha map. I´ve also attach the alpha and diffuse map I´m using.

Any help to fix this is very much appreciated.
Thanks!

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2021-02-03 at 1:22 pm #38020

Mikhail Luzyanin
Staff

Can you share max file?

Co-founder and lead graphics specialist at Soft8Soft.

2021-02-03 at 1:54 pm #38022

jamjam
Customer

Sure. I´ve attached the max file.

2021-02-04 at 6:59 am #38053

Mikhail Luzyanin
Staff

Hm, I have no such artifacts when tested a scene. What hardware do you use for testing? Can you test your scene on another computer?

Co-founder and lead graphics specialist at Soft8Soft.

2021-02-04 at 8:28 am #38056

jamjam
Customer

Thanks for your reply. That´s odd.
I´ve tested it on 3 different computers.
My hardware specs are: Threadripper 1950X, GTX 1070. The other two have lower specs.
I´ve also tested in Chrome and Firefox and with Verge3D 3.4 and 3.5. The white pixels appear on all computers and browsers.

2021-02-04 at 11:13 am #38064

Mikhail Luzyanin
Staff

It’s apper in sneak peak too or only when you export to the gltf. May be there some additional post-processing effects on the scene? Try also to play with blend type of the material by switching it to Mask type.

Co-founder and lead graphics specialist at Soft8Soft.

2021-02-04 at 12:56 pm #38067

jamjam
Customer

It appears in both, sneak peak and exported and also when using different blend types.
I will test exporting it from a different computer with the latest 3.6 version later today.
I will let you know if this fixed the issue.

2021-02-05 at 7:33 am #38083

jamjam
Customer

Exporting from another computer with 3.6 fixed the issue.
Thanks for your help!

2021-02-05 at 7:41 am #38084

Mikhail Luzyanin
Staff

Co-founder and lead graphics specialist at Soft8Soft.
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