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Weird behaviour on Ipads/Iphone with video

Home › Forums › General Questions › Weird behaviour on Ipads/Iphone with video

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  • 2021-12-30 at 11:30 am #48394
    troskhy
    Customer

    Hi all!!

    We are experiencing a strange behaviour with videos since last update, on ipads and iphones exclusively.

    We have a scene with 12 screens. Each screen reproduces a video (self-hosted) independently when a button is pressed.

    In V3D version 3.7.6/3.7/3.7.1/3.8.1 this worked as expected, on Macs, Pcs, Tablets, Ipads, Iphones, Chrome, Safari… the videos ran smoothly in every device.

    At this moment, we are having issues with Ipads and Iphones. On these devices, the videos sometimes play, sometimes won’t or the audio video just starts and the video gets freezed or we get a black screen.

    We need a solution for this, any suggestion?

    Thanks in advanced!!

    Troskhy

    2021-12-30 at 12:10 pm #48398
    Yuri Kovelenov
    Staff

    Just to confirm that this is a Verge3D 3.9 issue and not iOS – if you temporarily downgrade to v. 3.8.1, will it work as intended?

    Chief 3D Verger | LinkedIn | Twitter

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