Web app not loading on IOS mobile devices

This topic has 3 replies, 3 voices, and was last updated 2 years, 6 months ago by tsanni07.

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2022-05-29 at 2:09 pm #52492

tsanni07
Participant

Hi,

I am having issues with opening my scene on IOS mobile devices.

I sent the link to a few collegues who are based both locally and internationally to test the web app and the ones with IOS mobile devices get an error.

Here is my link: https://v3d.net/7s4

2022-05-29 at 5:09 pm #52502

kdv
Participant

too many textures (50 or more). and it seems like all of them are 2k )))
like this https://cdn.soft8soft.com/AROAJSY2GOEHMOFUVPIOE:0b0f143623/applications/Tateossian_Blue_Cufflink/low_Gear_03_low_Metalness.png or this https://cdn.soft8soft.com/AROAJSY2GOEHMOFUVPIOE:0b0f143623/applications/Tateossian_Blue_Cufflink/low_Gear_03_low_BaseColor.png
this amount of 2k textures is too heavy for iOS…

for example, exclude roughness and metallic textures, use numeric values in BSDF instead. btw, this model can be colored with no textures, only for normals and maybe AO…

Puzzles and JS coding. Fast and expensive.

If you don’t see the meaning in something it primarily means that you just don’t see it but not the absence of the meaning at all.

2022-05-29 at 8:58 pm #52503

xeon
Customer

agree withKdv77kdv…you are overlaoding the textures.
IOS and browsers in general can not exceed a total load of 50MB.
After reviewing your textures…there is no real need for any of them at the resolution you have. All of these could be dropped to 512×512 or better yet get rid of them completely. You may only need one or two normal maps if at all….and your roughness and metallic maps should be deleted. If you have to have this just the way you have it.. I would suggested baking all the textures into one set of maps reducing your current count to no more than five.

Your triangle count is excessively high as well. Might want to optimize that mesh down a lot too…this should be under 100 triangles without much of an issue.

But the bottom line..you are blowing out the safari browser by overloading textures.

Xeon
Route 66 Digital
Interactive Solutions - https://www.r66d.com
Tutorials - https://www.xeons3dlab.com

2022-05-30 at 10:49 am #52510

tsanni07
Participant

Thank you for your help I followed your suggestions and it allworks fine now.
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