verge3d setup problems

This topic has 6 replies, 2 voices, and was last updated 4 years, 5 months ago by Alexander Kovelenov.

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2020-05-27 at 10:23 am #28052

ravenz
Participant

Hello 2 everyone!

There is a huge problem with using verge3d in 3DS Max 2018. Even after all steps, discribed on https://www.soft8soft.com/site, the problem didn’t disappeared.

How I can solve this problem?

2020-05-27 at 1:16 pm #28059

Alexander Kovelenov
Staff

Hi,
please try to configure the plugin path manually.

Soft8Soft Tech Chief
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2020-05-28 at 6:38 am #28081

ravenz
Participant

Already done. Problem didn’t solved

2020-05-28 at 8:39 am #28106

Alexander Kovelenov
Staff

Hi,
I see, please pack your entire Verge3D installation directory, upload it to some file storage (e.g google drive), and send back to us for review. We’ll try to help you with this issue.

Soft8Soft Tech Chief
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2020-05-29 at 6:58 am #28161

ravenz
Participant

https://drive.google.com/file/d/1J0-x9duV0GsfTPQctmdBA860XMvI69OL/view?usp=sharing

2020-06-02 at 9:24 am #28316

ravenz
Participant

So…Are there any solutions of this problem?

2020-06-22 at 11:57 am #29108

Alexander Kovelenov
Staff

Hi,
Sorry for the late reply. I’ve checked your installation and found that there is nothing wrong with it! Most likely there is some issue with your path. Please check again your “Configure System Paths” dialog. You might need to remove all Verge3D paths and assign a path to your Verge3D installation again. Also, please send us a screenshot of that dialog. Thanks!

Soft8Soft Tech Chief
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