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Trouble with activation after renewing license

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Viewing 5 posts - 1 through 5 (of 5 total)
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  • 2023-03-08 at 5:19 pm #60933
    Micdsn
    Customer

    I renewed my license and the app is not accepting my activation key. I enter it and it says ‘awesome’ as if it accepted it, but there is still a notice on the key and clicking it says it is not activated. Please assist.. thank you!

    2023-03-09 at 6:54 am #60944
    Alexander Kovelenov
    Staff

    Hi, we checked your key and it appears to be working just fine. It may be something with your Verge3D configuration, please try to reset App Manager settings by following the page:

    http://localhost:8668/reset

    and entering the key again.

    Soft8Soft Tech Chief
    X | FB | LinkedIn

    2023-03-09 at 3:37 pm #60954
    Micdsn
    Customer

    Did not help. should I uninstall/reinstall?

    2023-03-09 at 4:00 pm #60955
    Micdsn
    Customer

    Never mind—I got it to work! I was using the wrong key. I was assuming that my renewal was the same key… :wacko: :wacko:

    2023-03-10 at 9:39 am #60978
    Yuri Kovelenov
    Staff

    glad you worked it out!

    Chief 3D Verger | LinkedIn | Twitter

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