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Sound not working when exporting the project

Home Forums Puzzles Sound not working when exporting the project

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  • #47562
    enekio
    Participant

    Hi. I have put sounds to start at the beginning of the game I am making. With the Puzzle Editor it works just well, but when I upload it to the web or even use the Runnable version the sounds just don’t run, can you help me?

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    #47567
    haris
    Customer

    Can you share the link to your application or source file :bye:

    #47568
    enekio
    Participant
    #47569
    haris
    Customer

    I figured out the problem, the first audio was not played because the user didn’t interact with the document, the interaction from user is necessary for auto-play, Check the guide: https://developer.chrome.com/blog/autoplay/

    My advice for you is, you should create a button something like ‘start experience’ that appears in the intro, so when a user click it the first audio will auto-play. :bye: :good:

    Let me know if you have any questions!

    harisimran1012@gmail.com

    #47571
    enekio
    Participant

    Hi, I actually tried that before (because checked that solution in the forum), but still not fixing the problem.

    I attach the project with that Initialitation button (the box that appears in front of the camera). Check it out please, this problem is driving me crazy!

    https://drive.google.com/file/d/1dUW7UumuH1zOi_fpHfdGVODHehDeDKSE/view?usp=sharing

    #47572
    haris
    Customer

    I uploaded scene and tried it works fine, instead of that box, you can create button with HTML and CSS.

    https://cdn.soft8soft.com/AROAJSY2GOEHMOFUVPIOE:08e9303854/applications/Project2/IRENE TRENA.html

    harisimran1012@gmail.com

    #47574
    enekio
    Participant

    I tried the scene you attach but can’t listen to the sound (there is a sound 1 sec after the button is pressed). Everything works except for the sound actually.

    #47711
    enekio
    Participant

    Hi again, checked in another computer and the sound worked. Could it have something to do with having a Mac? (being the Mac the system where it doesn’t work and PC where it does?). If that so, is there a simple solution to this?

    Thanks again.

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