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Service Tools won’t open

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • 2024-09-24 at 7:45 am #77570
    Philipp
    Customer

    Hy,

    after fresh installing 4.7.1 i tried to fire up the new Service Tools by ~~~ but noting happens…
    App is updated to 4.7.1 and reexported…

    Thx phil

    2024-09-24 at 11:27 am #77575
    Yuri Kovelenov
    Staff

    Hi Philipp,

    please make sure you also updated the runtime for each of your apps: https://www.soft8soft.com/docs/manual/en/introduction/Updating.html#Update_Applications_Auto

    Also if your app is running inside an iframe, you need to additionally focus on the iframe element using this puzzle:

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    Chief 3D Verger | LinkedIn | Twitter

    2024-09-24 at 1:54 pm #77584
    Philipp
    Customer

    Hy Yuri,

    thanks for the reply. App is updated to the last version (Verge APP and my APP)

    I’m running it directly from the App Manager without integration into an iFrame.

    Any other hints?

    Thx Phil

    2024-09-26 at 9:07 am #77664
    Yuri Kovelenov
    Staff

    may be you got some special keyboard?
    Does it work here? https://cdn.soft8soft.com/demo/blender/cube/cube.html

    Chief 3D Verger | LinkedIn | Twitter

    2024-09-26 at 11:46 am #77670
    Philipp
    Customer

    Hy,

    i got the logitech master series keys: https://www.logitech.com/de-at/products/keyboards/mx-keys-s.html

    No it also isn’t working for the link.

    i am pressing alt + + on my keys and it will work for text inputs perfectly here: ~ ;-)

    thx phil

    2024-09-26 at 12:07 pm #77672
    Yuri Kovelenov
    Staff

    I guess this might be the reason – the tilde is not produced directly by this key :unsure: You can try adding the US layout to your system. May be it’ll help.

    Chief 3D Verger | LinkedIn | Twitter

    2024-11-13 at 11:59 am #78694
    vklein
    Customer

    Come on guys, tilde works mostly only on English keyboards. Couldn’t you choose another key to press 3x? what was the keybinding for stats before? It worked good.

    2024-11-14 at 5:54 am #78725
    Yuri Kovelenov
    Staff

    Hi vklein,

    The P-P-P keys for printing the performance profile in the browser console still work. The Service Tools is a new feature which combine the performance profile with other useful tools.

    Anyway, I agree that the tilde key might not be the best choice. ;-) We’ll think what we can do here.

    Chief 3D Verger | LinkedIn | Twitter

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