Runtime Errors 3DS Max 2021

This topic has 5 replies, 3 voices, and was last updated 3 years, 9 months ago by karonte.

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2020-12-05 at 3:00 pm #36219

basafath
Customer

Hello,

I seem to get many runtime errors in 3DS Max 2021 after installing Verge3D 3.5.0. Please help me sort this issue.

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2020-12-05 at 5:21 pm #36223

Alexander Kovelenov
Staff

Hi, that looks strange. Verge3D 3.5.0 should work in 3ds Max 2021. What Windows version you have? Maybe there is some incompatibility with other plugins, please let us know what plugins you have installed beyond Verge3D.

Soft8Soft Tech Chief
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2020-12-06 at 6:43 am #36230

basafath
Customer

Hi,
I use Windows 10. Some of the plugins are VRay 5, Itoo Forest and Railclone Pro, Megascans, Laubwerk.

2021-02-03 at 7:43 am #37964

karonte
Customer

I have this problem too…. solutions?
Help please.

3dsmax 2021.
In both my pc the new installer 3.5 gives me this error and the verge3d menu is not created.
Even if I go “manually” to run the app manager I got this error.

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MR

2021-02-03 at 11:30 am #38010

Alexander Kovelenov
Staff

Hi,
It might be issue with some of the plugins, erroneously forcing older version of Python. To verify, please run System Properties dialog (search for “edit the system environment variables”), then click on the Environment Variables button.

In the dialog, search for the ADSK_3DSMAX_PYTHON_VERSION variable. Do you have any? If so, what value does it have?

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Soft8Soft Tech Chief
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2021-02-03 at 1:05 pm #38014

karonte
Customer

ADSK_3DSMAX_PYTHON_VERSION = value of 2

EDIT: i switched to 3 and all is ok! thanks

MR
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