Reporting an issue with Verge3D

This topic has 52 replies, 16 voices, and was last updated 2 years, 3 months ago by Bernhard Glettler.

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2020-01-25 at 8:54 am #23056

Yuri Kovelenov
Staff

Chief 3D Verger | LinkedIn | Twitter

2020-03-13 at 2:01 pm #24652

samuraijkm
Customer

Hi guys,

I just updated to the recent stable blender release and verge 3D will not install the verge3d plugin properly. When I manually install, it appears but when I enable it, it fails and I get an error. See screenshot. Any fixes ?

2020-03-13 at 2:27 pm #24655

Alexander Kovelenov
Staff

Hi,
is it possible that you moved your Verge3D installation directory? If you did not, please share the contents of the
C:\Users\usmartja\AppData\Roaming\BlenderFoundation\Blender\2.82\scripts\addons\verge3d\__init__.py

file here.

Thanks!

Soft8Soft Tech Chief
X | FB | LinkedIn

2020-03-13 at 9:15 pm #24657

samuraijkm
Customer

I always have my verge folder on my D:/ drive. Usually the verge installer will install the addon into the blender install folder, but it isn’t doing so for some reason. So I have been trying to manually install by copying the addon folder out of the verge folder and pasting it into the C:\Users\usmartja\AppData\Roaming\Blender Foundation\Blender\2.82\scripts\addons\ folder.

See attached __init__.py

2020-03-14 at 9:24 pm #24661

daan22
Participant

Hi Yuri,

I have a small problem with cursor (arrows) control. When I open my project on your server it works great but when I try to open the project through an iframe, I cannot use the arrow keys to move:

Your server: https://cdn.soft8soft.com/AROAJSY2GOEHMOFUVPIOE:d3eeb818b4/applications/stand-test01/stand-test01.html

Test url on our server: https://www.dutchsynergy.com/exh-test.html

Any idea?

2020-03-16 at 1:13 pm #24684

Yuri Kovelenov
Staff

@samuraijkm could you please try the following:
1. uninstall/remove Verge3D
2. uninstall/remove Blender
3. reinstall Blender (BTW, there is a new version out – 2.82a)
4. run Blender for the first time and close it (so that it is allowed to create __init__.py)
5. run Verge3D installer as usual

Chief 3D Verger | LinkedIn | Twitter

2020-03-16 at 1:19 pm #24687

Yuri Kovelenov
Staff

@daan22 Hi,

Nice application! Please try this approach: https://www.soft8soft.com/docs/manual/en/introduction/FAQ.html#keyboard_not_working

Chief 3D Verger | LinkedIn | Twitter

2020-03-16 at 7:57 pm #24694

samuraijkm
Customer

I uninstalled verge and Blender and deleted my app data. Reinstalled Blender, opened it once and then installed verge and the plugin was never installed properly. I then tried manually copying it from the verge folder again and when I go to enable it I get another error. See attached…

2020-03-16 at 8:44 pm #24696

samuraijkm
Customer

Hi Yuri,

I finally got it to work, but I had to install verge in the default path on my C:/ drive. Whenever I changed the default location to my data drive the verge plugin doesn’t get installed. This is an issue for me as my C:/ drive is not backed up at work. Only my D:/ data drive is. Can you guys look into this, because it seems to be an error with the verge installer ? For now, can you tell me if there is a way to edit the init file for verge to point to a different drive and I can manually re-link to my verge files.

Thanks for your help,
Jason

2020-03-16 at 9:14 pm #24697

samuraijkm
Customer

I just made a symbolic link from my C drive to the location on D and it seems to work for me. Still, I think you might want to look at the installer to keep that from happening to others.

-J

2020-03-17 at 10:43 am #24744

daan22
Participant

Tnx!

So I added the focus function but it does not seem to be solving the issue. I can look around but not move. Funny thing is that when I switch tabs and go back, moving with the keys works as expected.

Any idea on how to get it to work immediately when loading the page?

2020-03-17 at 2:23 pm #24750

Yuri Kovelenov
Staff

@samuraijkm glad you found a solution! We tried to reproduce the situation with different hard drives, by installing Verge3D on a flash drive, but still no luck… Anyway, today we released the 3.0.1 update which addresses some issues with installation. Might give it a try.

Chief 3D Verger | LinkedIn | Twitter

2020-03-17 at 2:30 pm #24752
Yuri Kovelenov
Staff
@daan22
looks like it work in chrome but not in FF
https://stackoverflow.com/questions/12344204/window-focus-not-working-for-chrome-and-firefox
Try something like this:
```
your_iframe.blur();
setTimeout(your_iframe.focus, 0);
```
Chief 3D Verger | LinkedIn | Twitter
2020-03-17 at 5:13 pm #24756

daan22
Participant

Hi Yuri,

Thanks for your feedback. I am testing on Chrome. Using the scripts you suggested I could not solve the problem. The only thing that seems to work is open a dialog window on load. When clicking this window away, I can navigate with my keyboard trough the 3D scene.

I need some kind of popup for navigation instructions anyway so this works for me.

2020-09-09 at 4:35 am #32620

xeon
Customer

errors reported with a basic new project out of MAYA.

computer: 2019 MacPro 3.2 GHz 16-Core, 192 GB RAM, AMD Radeon Pro Vega II Duo 32 GB

Operating System: OSX 10.15.6
Chrome Browser: Version 85.0.4183.102 (Official Build) (64-bit) – latest build
Verge3d Plugin for MAYA – latest available from site version 3.3.1 (trial)
Maya 2020 – latest release. CutID: 201911140446-42a737a01c

Issues:
When viewing the standard “My Awesome App” or any unaltered app having been created using the Verge3D App Manager. The base my_awesome_app.html or similarly unaltered .html project name file will have the following errors if loaded in the above mentioned Google version when viewing in developer mode.

v3d.WebGLRenderer: KHR_parallel_shader_compile extension not supported. get@ v3d.js:1

v3d.WebGLProgram: gl.getProgramInfoLog() WARNING: Output of vertex shader ‘vViewPosition’ not read by fragment shader
N @ v3d.js:1

The above errors continue to persist after deleting the standard cube that is built in Maya for a base project.

Errors are not present when the projects are built via Blender.

Xeon
Route 66 Digital
Interactive Solutions - https://www.r66d.com
Tutorials - https://www.xeons3dlab.com
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