Render box reflections

Tagged: bound box reflections render

This topic has 24 replies, 6 voices, and was last updated 5 years, 4 months ago by Yuri Kovelenov.

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2019-07-30 at 9:18 am #17366

Yuri Kovelenov
Staff

Hi Mike,

Thanks for posting your info. So you are using multiple displays connected to a single computer? I wonder what happens if you only leave one display – would the issue be gone?

Chief 3D Verger | LinkedIn | Twitter

2019-07-30 at 9:23 am #17367

dragosburian
Customer

For me updating to the latest driver did the trick-431.60-desktop-win10-64bit-international-whql

2019-07-30 at 9:28 am #17368

Yuri Kovelenov
Staff

Glad to hear! Mike, what if you try updating too?

Chief 3D Verger | LinkedIn | Twitter

2019-07-30 at 2:03 pm #17384

jbetbe
Customer

I was reading and I should say I didn’t see any issue about that. Not in my computers and neither in phone.

2019-07-30 at 2:06 pm #17385

Yuri Kovelenov
Staff

jbetbe wrote:

I was reading and I should say I didn’t see any issue about that. Not in my computers and neither in phone.

Yep, neither we did. This looks to be reproducible only for Geforce GTX Ti series + certain driver version + (possibly) multiple displays must be present.

Chief 3D Verger | LinkedIn | Twitter

2019-07-31 at 4:33 am #17400

mike
Customer

I have one monitor + one VR headset.

Here’s what I’ve done so far to try to fix the issue:
Updated Nvidia drivers to 431.60. Full shutdown. Restarted. Artifacts remained.
Unplugged VR headset video and USB connections. Full shutdown. Restarted. Artifacts remained.
Tested in both Firefox and Chrome, each with CTRL+F5 refreshes. Artifacts remained.
See attached for latest test sample of the scooter on https://cdn.soft8soft.com/demo/applications/scooter/index.html

Since it seems to be occurring in both browsers here, I’m thinking that it may be a driver-related issue even after the update.

Next step I’m going to try is a clean Nvidia driver install, but I have a question first…

Which driver are you guys using that is producing flawless rendering:
GeForce Game Ready Driver WHQL 431.60
or
NVIDIA Studio Driver SD 431.70
?

2019-07-31 at 6:33 am #17403

Yuri Kovelenov
Staff

We have the Game Ready Driver, version 431.60. Let me know how it goes!

Chief 3D Verger | LinkedIn | Twitter

2019-07-31 at 7:39 am #17406

Yorick
Customer

I’m not able to reproduce atm, but I’ve updated drivers in the meantime, so that maybe fixed it?

I also have an Nvidea GTX (1050Ti), but the browser used the integrated intel graphics 630. Multiple displays were also active when seeing the reported behavior.

2019-07-31 at 4:24 pm #17425

mike
Customer

Issue resolved! Thanks everyone! :) Notes below are for anyone else who may be having similar troubles.

Downloaded the standalone Nvidia driver from
https://www.nvidia.com/Download/index.aspx

Uninstalled all the Nvidia drivers via Control Panel -> Programs and Features, with multiple reboots along the way.

Once everything was cleared out, the Scooter demo worked great (as did my own projects which had been showing artifacts as well) on the integrated graphics.

Did a clean install of the Nvidia driver. Used the Custom Install option to skip the audio/physx/GFE and only install the driver.

Scooter demo new results are attached.

2019-08-01 at 12:37 pm #17436

Yuri Kovelenov
Staff

Hooray! Glad you guys sorted that out!

Chief 3D Verger | LinkedIn | Twitter
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