Puzzle window misbehaving

This topic has 7 replies, 2 voices, and was last updated 4 years ago by johngrigni.

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2020-10-26 at 7:07 pm #34593

johngrigni
Customer

I recently had my puzzle window turn completely gray. After some panicking, and moving things around, it seems that it is the bottom section that holds the Control bar (Library/Puzzles, Min/Max Toolbox, Show/Hide Viewport, etc) that had grown to cover the entire window. When I resized the window as small as it could go and then stretched it back out, I could see part of the actual puzzle workspace (see attached).

I can use it like this but is there something I can do to reset the bottom Control bar? I restarted the app manager and even restarted the computer and it didn’t change anything.

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2020-10-26 at 7:12 pm #34598

johngrigni
Customer

I just rechecked, and my other apps do not seem to be affected. If it matters, I’m using Chrome Version 86.0.4240.111 on a 2017 Retina iMac running MacOS 10.15.7

Also, I uploaded it to your server, in case you have access to those files. If not, I can send you a dropbox link.

2020-10-27 at 7:01 am #34606

Yuri Kovelenov
Staff

Hi John,

sorry for those troubles.

johngrigni wrote:

If not, I can send you a dropbox link.

That would be great!

Chief 3D Verger | LinkedIn | Twitter

2020-10-27 at 11:07 am #34624

johngrigni
Customer

Link removed

2020-10-27 at 12:17 pm #34630

Yuri Kovelenov
Staff

Thanks for the link! Yet we are not reproducing this issue with your project Could you try to reset the Chrome settings and see if it helps?

Chief 3D Verger | LinkedIn | Twitter

2020-10-27 at 2:33 pm #34634

johngrigni
Customer

It seems to have gone away on its own. Sorry to be a bother.

2020-10-28 at 2:07 pm #34670

Yuri Kovelenov
Staff

great!

Chief 3D Verger | LinkedIn | Twitter

2020-10-28 at 2:17 pm #34671

johngrigni
Customer

I just wish I knew what caused it and what fixed it!
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