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Problems view project on Mac M1

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Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • 2023-04-03 at 8:03 am #61611
    felix
    Customer

    Hi everyone.

    https://3dexperience.museirealitorino.it/

    I created this project (in windows 10), so far everything works.
    But one user of the new Mac m1 sees almost everything black (image attached). Could anyone explain the reason and the solution?
    Thank you.

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    2023-04-03 at 8:20 am #61613
    Yuri Kovelenov
    Staff

    Hi felix,

    You might upgrade to the latest Verge3D 4.3. This might help!

    Chief 3D Verger | LinkedIn | Twitter

    2023-04-03 at 8:28 am #61616
    rhenriques
    Customer

    I’m on a Mac (intel) and everything works.
    Excellent work!

    Cheers

    2023-04-03 at 2:02 pm #61625
    bigcatrik
    Participant

    No black screen on my M1 Macbook Air in Chrome and Safari. It looks like the attached image.

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    2023-04-04 at 8:29 am #61651
    vjecht169
    Customer

    Hey,

    I know this is off-topic but I have the “problem” that my costumer (also a Mac user) can´t pan the in the app on my prototype…

    https://v3d.net/hku

    Unfortunately I don’t have a Mac myself to test this on my own, so I can’t test if this is always the case with Mac, or if my customer has a knowledge problem.

    Would it be possible for one of the worthy Mac users here to take a quick look…? Thanks :)

    Btw. very nice work of the Turin museum !!

    Best

    2023-04-06 at 10:57 am #61801
    felix
    Customer

    Thank You All! :rose:

    2023-04-07 at 2:16 am #61821
    bigcatrik
    Participant

    On my M1 Macbook Air:

    Mouse:
    Orbit: left button/click hold/drag
    Zoom: scroll wheel scroll up/down
    Pan: scroll wheel click hold/drag
    Pan: right button/click hold/drag

    Touchpad:
    Orbit: one finger click/hold/swipe
    Zoom: two fingers touch/swipe up/down
    Pan: two fingers click/hold/swipe

    • This reply was modified 1 year, 8 months ago by bigcatrik.
    2023-04-07 at 5:43 am #61825
    bigmike814
    Customer

    that’s rad! Looks like it was a lot of work. Good job!

    2023-04-07 at 5:44 am #61826
    bigmike814
    Customer

    same

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