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Problem accessing verge network

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Viewing 7 posts - 1 through 7 (of 7 total)
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  • 2022-04-06 at 1:05 pm #50852
    okfir
    Participant

    Hi all,

    I am very new to Verge3D and still using the free version for evaluation
    Currently I am following the Verge3D for Blender Basics tutorial and I can’t upload the scene to the cloud, it stops at 10 percent I also cant access the Verge3D network directory (cloud icon) I get a 500: Internal Server Error.
    Is there any limitation that restrict the access that I can address to the system administrator? He tried to help but couldnt find anything regarding system blocking.

    2022-04-07 at 8:59 am #50875
    Yuri Kovelenov
    Staff

    hi,

    can you please check the output of Blender console and post it here? (When you click the cloud button)

    also can you see the contents of this file
    https://cdn.soft8soft.com/demo/asset_store_meta.json

    Chief 3D Verger | LinkedIn | Twitter

    2022-04-07 at 10:03 am #50879
    okfir
    Participant

    Do you mean the “verge3d for blender console”?

    Regarding the link that you provided, I only see the text content of the json file not an actual web page

    2022-04-08 at 8:20 am #50914
    Yuri Kovelenov
    Staff

    you can run the console as shown here

    Chief 3D Verger | LinkedIn | Twitter

    2022-04-10 at 4:15 am #50964
    okfir
    Participant

    Hi,
    I attached the screenshot of the Blender console

    Attachments:
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    2022-04-10 at 9:57 am #50971
    Alexander Kovelenov
    Staff

    It’s possible you’ve got some untrusted certificate installed in your system. Perhaps you installed some security software (e.g to handle smart tokens keys)?

    Soft8Soft Tech Chief
    X | FB | LinkedIn

    2022-04-10 at 10:04 am #50972
    okfir
    Participant

    The problem is only in the office PC not at home so I forwarded this problem to a colleague in the cyber security department and he will try to help about unblocking the service, maybe he will contact Verge3D staff with some questions.

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