Orbit cam autorotate webGL error and textures missing on iphone X

Regarding the black model/missing environment: I’m able to reproduce it here on a second device. This one is an older iPad Air model MD787LL. Looking at this page:

https://www.ifm.com/us/en/us/learn-more/temperature/tcc/tcc

I get this result:

There are no lights in this scene. The results look to me as though the environment image is not loading. The scene linked here only has a total of three textures. I’m attaching a screen grab of my WebGL report here as well.

Thanks for posting this info. Today we are out of office due to public holiday. We’ll look at this tomorrow!

Sounds good, thanks Yuri!

Hi Yuri, I’m having some strange issues with this application. When I attempted to update the app with pre3, I got the usual dialog to choose which documents should be updated. After clicking OK nothing appeared to be updated (same file modified dates).

I then attempted to re-export the gLTF files, but I got a series of errors from Blender (2.82), and no file was written. Later I tried to update the files again in the application manager and I got an error stating “Missing app update information.”

I’ve been using 2.82 and pre3 for most of last week on other projects, and everything seemed to be working fine.

Here are the errors that Blender returned:

V3D-WARNING: Object "incoming data" has a non-identity parent inverse matrix. Creating proxy nodes.
V3D-WARNING: Object "outgoing data" has a non-identity parent inverse matrix. Creating proxy nodes.
Traceback (most recent call last):
  File "C:\Users\uscokebr\AppData\Roaming\Blender Foundation\Blender\2.82\scripts\addons\verge3d\__init__.py", line 140, in execute
    return gltf2_export.save(self, context, exportSettings)
  File "C:\Users\uscokebr\AppData\Roaming\Blender Foundation\Blender\2.82\scripts\addons\verge3d\gltf2_export.py", line 134, in save
    sort_keys=True, ensure_ascii=False)
  File "C:\Program Files\Blender Foundation\Blender 2.82\2.82\python\lib\json\__init__.py", line 238, in dumps
    **kw).encode(obj)
  File "C:\Program Files\Blender Foundation\Blender 2.82\2.82\python\lib\json\encoder.py", line 199, in encode
    chunks = self.iterencode(o, _one_shot=True)
  File "C:\Program Files\Blender Foundation\Blender 2.82\2.82\python\lib\json\encoder.py", line 257, in iterencode
    return _iterencode(o, 0)
  File "C:\Program Files\Blender Foundation\Blender 2.82\2.82\python\lib\json\encoder.py", line 179, in default
    raise TypeError(f'Object of type {o.__class__.__name__} '
TypeError: Object of type Object is not JSON serializable

location: <unknown location>:-1

location: <unknown location>:-1

Update: I was able to get rid of the two warnings in lines 1 and 2. I just changed the parenting of those items (deleted two empties). The other errors remain.

Hi Branden,

sorry to hear about those troubles. Can you zip your entire project (or make a simpler example) and send it to the enterprise support email?

Branden Coker wrote:

We’ve now tested this page successfully after updating it to pre3

excellent!

Branden Coker wrote:

As for the export errors I mentioned, this seems to be related to the texture input node

Fixed that one!