How do I get rid of the Trial Watermark ? (I am a Licensee)

Hi Yuri,

I appreciate your help :)

But I’ve already done that.

I created an app a while ago – I think back then it had the Trial Watermark, and then I purchased the software.

So I’ve tried recreating everything from the base 3DS Max file.

I did the Export GlTF, and have a bunch of files.

I then went into the App Manager and created the Puzzles, for which I have a couple of XML files.

I will ’embed’ this lot into the HTML my web developer created for me.

But is there anything further I need to do ?

I ask because I don’t see where the v3d.js file is created from ? I will check if this file is something my web developer created especially for me, but maybe before I find that out, you might be able to throw some light on this for me please ?

Many thanks.

Hi Yuri,

I fixed why I didn’t have a v3d.js file – it was because I didn’t create a ‘default’ App to get me started. So I never could get the default html file etc. Once I did that, I was able to generate those default files and now I have a fixed my issue of the Trial Watermark :)

However….. how can I quickly get rid of Trial Watermarks off of previously created projects ? I did see that there is some HTML code relating to the Trial Watermarks in the html file – if I delete that code, it doesn’t seem to have any effect, the Trial Watermark remains (I did try other browsers in case it was all being held in the Browser Cache) ?

Finally, I have one other problem…..

My product in my new 3.2 created Verge3D webgl starts off with a black material ?

This has been tested for even when I do a Sneak Peek ? It shows as a Black material as default. I’m wondering if there is something which has changed since 3.2 is installed that would cause this ?

Before there was no problem, now my product is black rather than being it’s actual colour.

You can see it here;

https://3dvisuals.co.uk/work/verge/ex_ap/v06/0010-v06i.html

And this one was created using a previous version of Verge3D;

https://3dvisuals.co.uk/work/verge/ezj/0010-v04i.html (notice this one is correct, yet they are both the same 3DS Max Scene).

Many thanks :)

Hi Yuri,

I solved it (the material issue).

It was a very strange issue – I think the material must of gotten corrupted.

I’ll explain how I solved it.

I tried the material on just a box (by the way, my material is a multi/sub-object with around 12 materials, and the first one Mat ID 1 is the Paint, that was the material that was show as black to begin with for no apparent reason).

Just a box, and the Sneak Peak would show the box as black too (even though that Paint Material was an Off White).

So I tried just a new default Physical Material on it’s own on the box and that worked.

So I tried copying just Mat-ID 1 to this new default Physical Material, and it was black again….

So I copied the parameters one by one to the New Physical Material from the ‘corrupted’ MatID one, and that worked.

I then finally copied that New Physical Material back to the Multi-SubObject and it was working again…..

Strange but true!

Many thanks for your help – you nudged me to figuring it out!