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feature available – mobile device – does not detect MS Surface or iPad Pro

Home › Forums › Bug Reports and Feature Requests › feature available – mobile device – does not detect MS Surface or iPad Pro

Viewing 4 posts - 1 through 4 (of 4 total)
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  • 2024-04-17 at 6:10 am #72353
    xeon
    Customer

    Verge3d 4.5.1 or 4.6.0
    Sample project here: https://v3d.net/utt
    press the Cube – it will replace the text above the cube with true if mobile device is detected.

    works of small mobile devices ( phones) but not on tablets.

    Is there a work around…because – feature available – touch screen also doesnt respond for tablets.

    Zip file with blend file (3.6.9) here: https://v3d.net/utu

    Xeon
    Route 66 Digital
    Interactive Solutions - https://www.r66d.com
    Tutorials - https://www.xeons3dlab.com

    2024-04-17 at 12:37 pm #72359
    Alexander Kovelenov
    Staff

    Hi John,
    Could you please take and attach a screenshot of this app running: https://v3d.net/uu6 ?

    Soft8Soft Tech Chief
    X | FB | LinkedIn

    2024-04-17 at 3:54 pm #72360
    xeon
    Customer

    Screen shots attached.

    Attachments:
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    Xeon
    Route 66 Digital
    Interactive Solutions - https://www.r66d.com
    Tutorials - https://www.xeons3dlab.com

    2024-04-18 at 7:59 am #72376
    Alexander Kovelenov
    Staff

    Hi John,

    Thanks for checking out. It appears that the iPad Pro is detected correctly. The code says it’s iOS (iPadOS), mobile device, and has a touch screen.

    Regarding the Surface tablet. It says it’s a desktop device with Windows OS… which is kinda true. Since these devices are much closer to common Windows laptops than to Android/iPadOS tablets they present themselves as such (appears we have limited options here).

    Still indeed, there is an issue that the puzzle says incorrectly that the Surface tablets have no touch screen and this is a bug! We’re going to fix it in the upcoming version of Verge3D.

    Soft8Soft Tech Chief
    X | FB | LinkedIn

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