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Ok, I Agree

Failed to receive Verge3D Network credentials, possibly due to connection error.

This topic has 4 replies, 2 voices, and was last updated 3 years, 5 months ago by kajopo.

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2021-07-13 at 1:40 pm #42827

kajopo
Participant

Hi

Very New to verge3d and tried and had no problems publishing my project.
Today my app manager don’t work and i see this message when export the app: Failed to receive Verge3D Network credentials, possibly due to connection error.
But i use the app yesterday. i try any app but all don’t export.
What’s the problem?

2021-07-13 at 5:50 pm #42833

Alexander Kovelenov
Staff

Hi,
Do you have any firewalls or similar software installed?

Soft8Soft Tech Chief
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2021-07-13 at 10:34 pm #42842

kajopo
Participant

I only installed windows defender firewall already integrated in windows, but the strange thing is that until yesterday I was able to easily export apps from the app manager, I’m not a programmer so I didn’t touch anything in the verge 3d directory, I only overwrote the applications in the their parent folders.
i have verge 3d version for 3dmax updated today after uninstalling and re-installing it, but even that way it still doesn’t work

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2021-07-14 at 6:07 am #42859

Alexander Kovelenov
Staff

Looks like we had an issue with the server, please try again!

Soft8Soft Tech Chief
X | FB | LinkedIn

2021-07-14 at 1:35 pm #42867

kajopo
Participant

yes now everything works correctly
thank you very much for your reply and the speed of resolution
thank you
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