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Hi,
Sorry to bother you with this issue.
In Mobile the refraction is not present.
On desktop it is visible.
Could you please see whats wrong and instruct me what to do?
Thank you
Hi,
I agree, some devices may not work.
However I use my old Samsung mobile phone on your Jewelry Configurator demo and I can see the refraction, but on my site I can not.
Please see this example link. https://www.adamevediamonds.com/ro/verighete/verighete-din-aur-alb-aed2217v
As I use the same mobile phone, I should be able to see it in my site also.
Thank you
Hi,
Apparently the problem was with the Outside Gem nodes.
I used the original nodes from Jewelry Configurator, but after changing with a simple Glass Node everything was OK.
Thank you for your kind support and all your useful suggestions
I think this might cause problems, because our plugin for WordPress, Canvasio3D, has nothing to do with Verge3D. Just wanted to show you how diamonds, or gems in general could look like in a web application