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AR Test Scene Not Working

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  • 2021-04-29 at 2:54 pm #40593
    KurtGR
    Customer

    Hi, so I’ve made a small AR test scene and pretty much copied the AR demo puzzles, just to see if I can do it myself, but it’s not working unfortunately (for both android/ios devices). I don’t know if I’ve missed something or its a bug.

    Android – the hit indicator sprite is stuck around the camera and disappears/reappears when you move, and you can’t see the sphere/cube at all.

    IOS – Won’t even load when clicking the enter AR button, I’ve tried this in the XR Viewer app that is suggested, nothing happens.

    Project zip – https://we.tl/t-9CooO7M4MC

    Any help much appreciated!

    2021-05-06 at 3:42 pm #40811
    psedlacek
    Customer

    Hello,

    I tested out your project and it looks like a similar issue to what I experienced recently. I suspect the issue is related you your Units setting in Maya. I would try that first, then perhaps investigate the iOS issue separately.

    AR Tracking issue

    Pete

    2021-05-10 at 12:51 pm #40874
    KurtGR
    Customer

    Thanks for your response – that makes sense for the Android problem, but it doesn’t load at all in IOS?

    2021-05-10 at 1:15 pm #40875
    psedlacek
    Customer

    If you post a fix with the scale issue fixed and it’s working in Android, I can test on iOS if you’d like.

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