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AR doesn’t start

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Viewing 9 posts - 1 through 9 (of 9 total)
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  • 2023-01-03 at 7:21 pm #59355
    radek
    Customer

    Verge3D 4.2
    Blender 3.3

    When I enter AR on Android, AR doesn’t start. An error message appears in the browser console:

    Could not create a session because: An error occurred while initializing fullscreen support

    Any Idea?

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    2023-01-03 at 8:16 pm #59358
    Alexander Kovelenov
    Staff

    Hi, is it possible to share the link to this app, so we could check?

    Soft8Soft Tech Chief
    X | FB | LinkedIn

    2023-01-04 at 4:46 pm #59364
    radek
    Customer

    I sent you PM on FB
    Thanks

    2023-01-09 at 2:20 pm #59458
    Alexander Kovelenov
    Staff

    Hi, perhaps it have something to do with iframed 3D app. Pleasetry adding the allow attribute to your iframe as follows:

    <iframe allow=”xr-spatial-tracking”></iframe>

    Soft8Soft Tech Chief
    X | FB | LinkedIn

    2023-01-15 at 5:41 pm #59587
    Alberto Leuro
    Customer

    Hello Alexander, I have the same problem, and I can’t launch AR.

    The console just gives me this error:

    “Could not create a session because: An error occurred while initializing fullscreen support.”

    I’m testing it on a test site, and everything is fine…

    What else can I do to fix this?

    Thanks for your prompt help.

    2023-01-15 at 6:53 pm #59590
    Alberto Leuro
    Customer

    I already found the solution, I had configured lazy loading in the iframes, disable that.

    2023-02-27 at 7:47 pm #60730
    radek
    Customer

    i-frame is not set to lazy loading

    on iOS devices working fine

    I forgot, now its public:https://liberallark.com/product/model-ll102m/

    2023-03-03 at 4:44 pm #60838
    radek
    Customer

    <iframe allow=”xr-spatial-tracking”></iframe>
    solves the problem
    Thanks

    2023-03-03 at 6:12 pm #60841
    radek
    Customer

    and adding loading=”eager” in iframe

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