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AR Camera Crash on Android

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • 2022-11-16 at 4:23 am #57364
    Alberto Leuro
    Customer

    Hello, Verge3D is the best, thanks for making everything easier.

    I have this problem creating AR models, I test with the Farmer and everything is perfect, but when replicating the entire scenario, naming the objects, doing everything exactly the same, when entering AR mode the camera freezes. I would like to know if I need to activate something that is not so visible in the farmer example, and if it is possible to create an example with the licensed version.

    Thanks a lot !

    2022-11-16 at 5:05 am #57365
    Alberto Leuro
    Customer

    I’m not a developer, but I hope this helps to find the solution.
    I am using the version Version: 4.1.1 in the app manager
    (Assistant screenshot)

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    2022-11-16 at 5:06 am #57367
    Alberto Leuro
    Customer

    I am using the version Version: 4.1.1 in the app manager

    2022-11-16 at 5:18 am #57369
    Yuri Kovelenov
    Staff

    Hi,

    please make sure you have also updated the app itself
    https://www.soft8soft.com/docs/manual/en/introduction/App-Manager.html#Update

    Chief 3D Verger | LinkedIn | Twitter

    2022-11-17 at 12:50 am #57391
    Alberto Leuro
    Customer

    Hello Yuri, thank you for your answer.

    Indeed, it takes the augmented_reality
    version and I upgraded it as you say in the forum, and the camera also freezes.

    What else can I do to make it work?

    2022-11-17 at 12:42 pm #57430
    Alexander Kovelenov
    Staff

    Hi, feel free to share this app so we could take a look.

    Soft8Soft Tech Chief
    X | FB | LinkedIn

    2022-11-17 at 2:27 pm #57433
    Alberto Leuro
    Customer

    hello, just take the augmented reality version that is on the official website, and try to upgrade it. With version 4.1.1 of verge3d the camera freezes. I am about to believe that v3d.js has something to fix.

    your help please !

    2022-11-18 at 2:23 am #57448
    kdv
    Participant

    You have an error in your logic. Line 495 in visual_logic.js. Your script tries to read properties of an undefined object.

    Puzzles and JS coding. Fast and expensive.

    If you don’t see the meaning in something it primarily means that you just don’t see it but not the absence of the meaning at all.

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