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Anisotropic Filtering Setting not visible

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Viewing 15 posts - 1 through 15 (of 18 total)
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    Posts
  • 2020-11-20 at 6:45 am #35547
    toromanovic
    Participant

    Hi,
    when I create a new texture there is no setting for the anisotropic filtering.
    The whole “Verge3D Texture Params” is missing.
    However, when I open an existing file from the examples and select an texture map the setting is there. When I duplicate this texture the setting stays there. When I create a new texture in this file the setting is missing.

    Do I need to create the texture in a specific way or do I need to activate something? :scratch:

    2020-11-20 at 9:59 am #35555
    Yuri Kovelenov
    Staff

    Hi,

    please check out the Troubleshooting section
    https://www.soft8soft.com/docs/manual/en/max/Installation.html#Troubleshooting

    Chief 3D Verger | LinkedIn | Twitter

    2020-11-20 at 10:27 am #35557
    toromanovic
    Participant

    Hi,
    thank you for your reply. Unfortunately it did not work.
    The Verge3D Menu bar is there and Auto Assign Verge3D Params is enabled.
    I run the script “Add Verge 3D Params” and it worked on one object (my outdoor floor from the scene). When I run the script with the other objects selected it does not work.
    The material itself has the Verge3D Material Params (Alpha Mode, Depth Write, …) but the texture map does not show any options for the anisotropic filtering.

    I am using 3D Max 2019 at the moment. I’m going to install Max 2021 to see if it will fix the problem.

    2020-11-20 at 10:53 am #35563
    Alexander Kovelenov
    Staff

    Hi,
    Is your texture map connected to the material and the material is assigned to a mesh? If so, please send us some minimal example that reproduces the issue, we’ll have a look.

    Soft8Soft Tech Chief
    X | FB | LinkedIn

    2020-11-20 at 11:47 am #35564
    toromanovic
    Participant

    Hi,
    I installed Max 2021 and everything works nice there.
    Unfortunately I can not send you the whole file since it is a test design from a client and under NDA.
    I exported one part of a mesh for you but when I test-opened the smaller file the anisotropic settings are there but they do not appear in the big file under Max 2019.

    When I imported the file into 2021 I did a scene convert to Arnold, maybe that fixed the problem becouse he changed every material to physical based.
    My initial file is an export from a CAD software and I imported it to Max 2019 through FBX but I’m not sure why this could cause problems? :unsure:

    2021-05-04 at 7:06 pm #40721
    Lungelo Cele
    Customer

    Hi Guys, love your software! I’m busy going through the Verge3D for 3ds Max Basics tutorials on youtube and I am stuck on Part 7 of the tutorials where it says “Improving Graphics Quality”.

    The anisotropic filtering setting is not visible for me. I’m using 3ds Max 2021, And so far I tried reinstalling verge3D hoping it would fix the problem but unfortunately still the same problem.

    I am using the starter file from night stand and everything I did and learnt perfectly until I got stuck now. Please help :(

    2021-05-26 at 10:48 am #41433
    Lungelo Cele
    Customer

    Can somebody please help me with the above question?? :cry:

    2021-05-27 at 8:53 am #41514
    Mikhail Luzyanin
    Staff

    Can you share the max file with textures?

    Co-founder and lead graphics specialist at Soft8Soft.

    2021-05-30 at 6:23 pm #41597
    Lungelo Cele
    Customer

    Hi, thanks for the reply. I’ve attached the max file with textures as requested. Again I’m using 3ds Max 2021, following the Verge3D for 3ds Max but stuck on Part 7 of the tutorials where it says “Improving Graphics Quality”. I don’t see the option that they say I should select on my material browser.

    2021-05-31 at 6:22 am #41602
    Mikhail Luzyanin
    Staff

    Seems like files not attached, try to upload files on any file shraing service and leave the link here.

    Co-founder and lead graphics specialist at Soft8Soft.

    2021-05-31 at 12:35 pm #41626
    Lungelo Cele
    Customer

    Hi sorry about that, i tried a number of times to attach the file and when clicked the submit button it seemed as if it went through…

    Anyway here is the link to the file: https://drive.google.com/file/d/1a7UhVKr3RaRbPOdkeOY9oM_QnAcUsocW/view

    2021-05-31 at 2:32 pm #41628
    Mikhail Luzyanin
    Staff

    I have no access to this file.

    Co-founder and lead graphics specialist at Soft8Soft.

    2021-05-31 at 2:41 pm #41632
    Lungelo Cele
    Customer

    Apologies for that, i’ve updated the access to the file. you may view it now.

    https://drive.google.com/file/d/1a7UhVKr3RaRbPOdkeOY9oM_QnAcUsocW/view?usp=sharing

    2021-05-31 at 2:44 pm #41634
    Mikhail Luzyanin
    Staff

    Can you also resave max file in 2020 version or lower?

    Co-founder and lead graphics specialist at Soft8Soft.

    2021-05-31 at 2:53 pm #41635
    Lungelo Cele
    Customer

    Sure, here is the updated file with the max 2020 file included.

    Link: https://drive.google.com/file/d/1ARexeJ6tDcCyjLxXpTNDqPMzQq8m-6wk/view?usp=sharing

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