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+46s to get 3dsmax back usable

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Viewing 13 posts - 1 through 13 (of 13 total)
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  • 2023-03-14 at 2:00 pm #61072
    NaxosCG
    Customer

    Hello guys,

    Bug ? not bug ? I d’ont really know, but since last release, after exporting a medium large scene as gltf, 3dsmax takes +46s to become usable again : during 46 loooong seconds, the interface is not responding (nor camera move, nor menu, nor shortcut (Ctrl+O forex) works)

    Any idea ?
    Versions are :
    3dsmax 2023.2.2
    Verge3D 4.2.0
    Windows 10

    "1+1=3... for large values of 1"

    2023-03-15 at 7:58 am #61085
    Yuri Kovelenov
    Staff

    Hi Claudio,

    are you using texture compression by any chance? It can be a prolonged operation.

    Chief 3D Verger | LinkedIn | Twitter

    2023-03-16 at 8:37 am #61100
    NaxosCG
    Customer

    mmm, it seams that i don’t use compressed textures…
    The long wait occurs after the export is done (and fully done as i can use it in verge3d app manager as soon as the progress bar is off.

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    "1+1=3... for large values of 1"

    2023-03-16 at 8:47 am #61102
    NaxosCG
    Customer

    Just in case it helps :
    I’m using only USD shaders (for iOS AR), and i guess the short wait before progress bar start is due to png (occlusion-roughness-metallic) creation.
    Maybe also that the long wait after progress bar has something to do with that ?

    Attached a screencast in realtime (not edited), please see how long it is to get back control of 3dsmax (only max, windows is usable during this time)

    Regards.

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    "1+1=3... for large values of 1"

    2023-03-16 at 9:42 am #61107
    Alexander Kovelenov
    Staff

    Hi, looks not so good! Can you please share this scene with us?

    Soft8Soft Tech Chief
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    2023-03-16 at 11:59 am #61119
    NaxosCG
    Customer

    Ok, can you please remind me where i can send it just for you (it is customer’s product so i may keep it secret for now)

    "1+1=3... for large values of 1"

    2023-03-16 at 12:34 pm #61122
    Alexander Kovelenov
    Staff

    I see, please send us the link via the private contact form.

    Soft8Soft Tech Chief
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    2023-03-16 at 3:06 pm #61124
    NaxosCG
    Customer
    Alexander Kovelenov wrote:

    I see, please send us the link via the private contact form.

    Sent !

    "1+1=3... for large values of 1"

    2023-03-17 at 8:44 am #61130
    Alexander Kovelenov
    Staff

    Thanks Claudio!

    Unfortunately we can’t reproduce it on our own systems. We installed the same version of 3ds Max (with updates) and USD Preview Surface extension. There some minor delay at the start due to converting PBR textures, but it’s not so serious.

    The only difference is that we don’t have the Mental Ray and Corona renders which your scene appears to be using. Could you please disable these for a moment and convert your materials to be Arnold-compatible?

    Soft8Soft Tech Chief
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    2023-03-19 at 5:32 pm #61152
    NaxosCG
    Customer

    Hello Alexander,
    I’m using Corona Render for main 3D purpose, not mentalray (probably some old stuff in the scene from the time 3dsmax was mental-ray by default.
    The scene for this project is 100% USD / Physical, no mentalray, nor Corona.

    To disable, i would have to remove Corona from my PC, and to merge file into a fresh new one, without any mentalray ghosts (hopefully).

    I’ll try to find the time to do so, but not sure…
    Maybe i can disable another way ?

    "1+1=3... for large values of 1"

    2023-03-20 at 9:52 am #61255
    Alexander Kovelenov
    Staff

    I see. BTW you try Verge3D 4.3! 3ds Max is scheduled for tomorrow.

    Soft8Soft Tech Chief
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    2023-03-28 at 4:10 pm #61468
    NaxosCG
    Customer

    Update :
    I’ve found in some other max files a strange thing : 16016 animation layers !!
    I guess it could explain this behaviour… Sini software’s Forensic helped here.

    "1+1=3... for large values of 1"

    2023-03-30 at 1:28 pm #61528
    NaxosCG
    Customer
    NaxosCG wrote:

    Update :
    I’ve found in some other max files a strange thing : 16016 animation layers !!
    I guess it could explain this behaviour… Sini software’s Forensic helped here.

    Mmmmh, no, not that.
    I keep on investigate.

    "1+1=3... for large values of 1"

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