Video textures start with a massive delay on IOS

Tagged: ios videos

This topic has 5 replies, 3 voices, and was last updated 3 weeks, 6 days ago by Hazem.

Viewing 6 posts - 1 through 6 (of 6 total)

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2024-05-06 at 1:29 pm #72722

Hazem
Customer

I have created an application that uses a lot of video textures. It works fine on android and each video plays instantly when the button is clicked, but it plays with a 5-6 seconds delay when on IOS which defies the whole purpose of the app. It is a transition between an image and a video.

I have used the puzzle to load the videos at the start of the application, but that didn’t make any difference. Any idea how to solve this?
Thanks!

2024-05-06 at 3:23 pm #72751

xeon
Customer

Hard to diagnose without a lot of additional information.
Here are just a few.

– can we see the project/puzzles
-can we see the app running
-how many videos?
– what are the file sizes?
-what is the resolution and codec
-what version of iOS
-what iOS device- model, RAM
– what are the conditions of your test: what browser, version, how many tabs are open, etc
– how much free drive space do you have?

Xeon
Route 66 Digital
Interactive Solutions - https://www.r66d.com
Tutorials - https://www.xeons3dlab.com

2024-05-06 at 6:13 pm #72775
kdv
Participant
Hazem wrote:

Any idea how to solve this?

After these words you should have said: “Here’s the link to my app or here’s my app archived”. All telepates are on vacation
- This reply was modified 6 months, 3 weeks ago by kdv.
Puzzles and JS coding. Fast and expensive.

If you don’t see the meaning in something it primarily means that you just don’t see it but not the absence of the meaning at all.
2024-10-28 at 6:03 pm #78191

Hazem
Customer

Leaving the solution here for anyone who’s struggling with video delays on IOS:
I encoded all the videos to “.mov” format, they work well on IOS but causes delays on android devices, so I’ve created a condition to check if the device is IOS then play the .mov files, else; play the mp4 format.
This increased the size of the application but it now works almost instant on both android and IOS devices.

I found a few other posts about the same issue so hopefully this solves the issue for whoever needs it.

2024-10-28 at 9:13 pm #78194

xeon
Customer

are you preloading the video files in the init tab?

Xeon
Route 66 Digital
Interactive Solutions - https://www.r66d.com
Tutorials - https://www.xeons3dlab.com

2024-10-29 at 10:47 am #78229

Hazem
Customer

Yes, I did. I’ve also tried to play and pause the video just after the app is loaded (with user input at the start of the app), and it didn’t make a difference.
I’ve tried it with an iphone 15 pro max, an iphone 13 pro max. the .mov format fixed the issue on both.
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