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Ok, I Agree

issue with some iphone

Home › Forums › General Questions › issue with some iphone

Viewing 8 posts - 1 through 8 (of 8 total)
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  • 2023-07-16 at 6:21 am #65240
    visualizer
    Customer

    I am facing a strange issue on some iphones which doesn’t load the scene & at the end of loading shows the error screenshot. see image.

    I saw this in version 4.1 & after changing to 4.3.1 it is still there.

    what’s a fix?

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    2023-07-16 at 12:20 pm #65243
    kdv
    Participant

    Optimization. Most likely your app consumes too much memory.

    Puzzles and JS coding. Fast and expensive.

    If you don’t see the meaning in something it primarily means that you just don’t see it but not the absence of the meaning at all.

    2023-07-16 at 12:57 pm #65244
    visualizer
    Customer

    hey
    No way !
    the total directory size in verge 3d applications is 35 mb that’s all… no chance of any heavy stuff at all. surprising !

    2023-07-16 at 1:07 pm #65245
    kdv
    Participant

    Well, then nothing to say at all without the app itself.

    visualizer wrote:

    no chance of any heavy stuff at all

    Are sure? Hi-res reflection probes/planes, multiple lights casting shadows, 4k+ jpg/webp textures… There are a lot of ways to crash iOS Safari…

    Puzzles and JS coding. Fast and expensive.

    If you don’t see the meaning in something it primarily means that you just don’t see it but not the absence of the meaning at all.

    2023-07-16 at 2:47 pm #65246
    xeon
    Customer

    What version of iPhones and OS version is working vs those that are not? Can you provide a list?

    Xeon
    Route 66 Digital
    Interactive Solutions - https://www.r66d.com
    Tutorials - https://www.xeons3dlab.com

    2023-07-16 at 6:01 pm #65247
    visualizer
    Customer

    I dont think so.
    Actually fact is it is running well on my iPAD pro M2 ^ not running on iPhone 12 …thats weird.

    2023-07-16 at 6:04 pm #65248
    visualizer
    Customer

    Yes I get it . its required to drill down the cause.

    • This reply was modified 1 year, 4 months ago by visualizer.
    2023-07-16 at 7:24 pm #65255
    visualizer
    Customer

    Hey guys !
    I could fix it with a little cross checking & found that, the normal mapping connection in node was causing this.
    Its surprising why its not working but when I removed those connection at couple of places the published scene worked on the perfectly which earlier was not working.

    Still wondering why it was so?

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