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All object black

Home Forums General Questions All object black

Viewing 13 posts - 1 through 13 (of 13 total)
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  • #59001
    tanner
    Customer

    I am having an issue where on Mobile phones all objects are black, on computers this is not an issue, I have attached some pictures below if anyone has more information please let me know.

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    #59012

    Hi,

    sorry for those troubles. What mobile device and browser you are testing on?

    Chief 3D Verger | LinkedIn | Twitter

    #59027
    tanner
    Customer

    I am testing this on, iPhone 12. I tested chrome and safari

    #59034
    kdv
    Participant

    Big textures? Non-power-of-two textures?

    Puzzles and JS coding. Fast and expensive.

    If you don’t see the meaning in something it primarily means that you just don’t see it but not the absence of the meaning at all.

    #59036
    tanner
    Customer

    No, there are only a couple textures used, its mainly just materials that are set up

    #59039
    kdv
    Participant

    just show the link to your app

    Puzzles and JS coding. Fast and expensive.

    If you don’t see the meaning in something it primarily means that you just don’t see it but not the absence of the meaning at all.

    #59060
    tanner
    Customer

    I will send on tonight but if anyone has some insight I am still having issues

    #59061
    kdv
    Participant

    No insights without the app itself

    Puzzles and JS coding. Fast and expensive.

    If you don’t see the meaning in something it primarily means that you just don’t see it but not the absence of the meaning at all.

    #59080
    tanner
    Customer
    #59082
    kdv
    Participant

    8+ millions of triangles rendered, 3 lights casting shadows (but no shadows are visible without shadow catching surfaces), 4k textures, non-power-of-two textures. Too heavy app for mobile platfoms. why do u use 4k texture for wheels? and it seems to be useless, the wheel protector is not even visible…

    Puzzles and JS coding. Fast and expensive.

    If you don’t see the meaning in something it primarily means that you just don’t see it but not the absence of the meaning at all.

    #59083
    tanner
    Customer

    How its set yup is things are to be toggled, so only some things are visible, I will optimize the app some more and test it.

    #59103

    Too much texture and too much size on them, that’s the reason.

    Co-founder and lead graphics specialist at Soft8Soft.

    #59148
    filippobignami
    Participant

    Hi, I can tray to give you a solution, as I had the same issue.
    Did you made your object with Blender?

    In this case , you need to go to the material shaders in Blender ad see if there is a normal Map attached to your material that in the smartphone shows black.

    Delete the normal map and export again your scene.

    This method works only if you used Blendner
    Hope it will work,

    FB

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