Rendering Problems with Safari 15 (Mac) and iOS

Tagged: 3ds max, Error, iOS, iPad, iPhone, mac, max, Safari

This topic has 6 replies, 2 voices, and was last updated 2 years, 9 months ago by Rob Nordvik.

Viewing 7 posts - 1 through 7 (of 7 total)

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2022-02-07 at 4:55 pm #49140

Rob Nordvik
Customer

I am seeing rendering errors when viewing my Verge3D apps with Safari on Mac or iOS (all latest OS versions–apps created in Verge3D for Max 3.9.0). Textures and geometry are rendering incorrectly. I have previewed on multiple Macs and iOS devices, and am seeing the issues.

Any advice?

TIA

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2022-02-08 at 6:24 am #49159

Yuri Kovelenov
Staff

Hi,

can you try to make more room between the black and the white surfaces? I think they are too close to each other, and Safari has troubles displaying that due to poor depth buffer precision.

Chief 3D Verger | LinkedIn | Twitter

2022-02-08 at 5:13 pm #49184

Rob Nordvik
Customer

Hi Yuri,

Thank you for the response. However, here is an example of another model, created with an older version of the V3D plug-in, which renders correctly, in Safari. The solid surfaces are identical to the example model that I put in my initial post, including thickness, proximity, and materials.

Any more suggestions?

-Rob

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2022-02-10 at 3:24 pm #49328

Yuri Kovelenov
Staff

is this other model working with Verge3D 3.9 correctly?

Chief 3D Verger | LinkedIn | Twitter

2022-02-11 at 8:24 pm #49347

Rob Nordvik
Customer

Hi Yuri.

I used Verge3D 3.9.0 to export a new .gltf file of the working model, and then used the App Manager to update the project. I uploaded it to the server, and it appears correct in Safari.

Once again, the model/scene is built essentially identical to the model that I am having problems with. So, even though this model is working, it’s not leading me to a solution for the one that is not working.

Again, thank you for your assistance.

2022-02-14 at 3:12 pm #49365

Yuri Kovelenov
Staff

can you share the .max file that is not working?

Chief 3D Verger | LinkedIn | Twitter

2022-02-15 at 6:30 pm #49403

Rob Nordvik
Customer

Thank you, Yuri. Please find the .max file attached. Note that I have multiple scenes that exhibit this same issue. However, I included only the scene that I previously sent the screenshots of.
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