Augmented Reality stock demo not working in AR

Tagged: AR, augmented reality, iOS, webar, webxr

This topic has 17 replies, 7 voices, and was last updated 3 years ago by Bert Abbink.

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2021-09-03 at 4:21 pm #44266

vern
Customer

When I run the Augmented Reality demo in Verge3D (3DS Max version) on my iPhone XS Max or iPad Pro, it says ‘AR unavailable’ when I tap the ‘Enter AR’ button. (I’m using the Safari browser like normal).

Is there something I’m doing wrong?

Vern

2021-09-04 at 9:40 am #44274

crantisz
Customer

Yep, AR in Verge based on AR Core, developed for Android. But in iOS, there is an AR Kit, developed by Apple, so it would not run on Apple devices. So we need AR Kit support from Verge developers.

2021-09-06 at 8:18 am #44311

Yuri Kovelenov
Staff

Hi,

Apple’s mobile Safari does not support WebXR yet (technology behind web-based AR). But you can still use the USDZ puzzle to show your model on iOS.

Chief 3D Verger | LinkedIn | Twitter

2021-09-09 at 7:00 am #44425

vern
Customer

I followed the AR demo and it’s confusing how to setup the link and button for it to work properly. It says AR isn’t available when I run my app on iOS/iPadOS.

The AR demo does work I just can’t get AR to work in my project. Could you explain more on how to set up the export USDZ part a little more please?

2021-09-09 at 7:30 am #44427

Yuri Kovelenov
Staff

Please download Verge3D 3.8 preview build – or wait until the official release is out in a few days/weeks.

Chief 3D Verger | LinkedIn | Twitter

2021-09-09 at 4:50 pm #44474

vern
Customer

I’m currently using the 3.8 build. The part that’s confusing is where are the actual puzzles for the buttons that were created in the AR demo so I can see how that was done?

2021-09-10 at 3:37 am #44483

Yuri Kovelenov
Staff

here they are:

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Chief 3D Verger | LinkedIn | Twitter

2021-09-10 at 6:25 am #44487

vern
Customer

I meant I wanted to see the puzzles that were used to create the ‘Enter Ar’ HTML button for example because it isn’t in there it seems.

I replicated everything that was shown in the AR demo exactly but I just cannot get it to activate AR.

I think the issue has to do with the ‘AR’ button because I can’t tell how it was created exactly.

Any advice would really help.

2021-09-10 at 7:33 am #44496

Yuri Kovelenov
Staff

Ah I see. The button itself is created with pure HTML – see the code in augmented_reality.html

Chief 3D Verger | LinkedIn | Twitter

2021-09-10 at 10:16 am #44503

vern
Customer

Ok. Also I noticed that the ‘Check AR’ returned false, but AR still activated in the AR demo.

Also the saved USDZ name, does it matter what it is named?

I’m trying to replicate everything exactly so I can get it to work.

2021-09-13 at 10:13 am #44582

Alexander Kovelenov
Staff

Hi,
“Check AR” does not work for USDZ, since this technology is not an “AR in the browser” (handled completely differently by Apple devices). As for the name of the file it does not matter.

Soft8Soft Tech Chief
X | FB | LinkedIn

2021-09-14 at 1:29 pm #44640

sirhc
Customer

found this:
maybe someting??:
https://developer.apple.com/forums/thread/124558

Hi Yuri & Alex,
Been waiting for this!!!
Awesome work, guys!!
Checked it on IOS devices and it works!!
Is there anyway to disable the scaling option in the USDZ version??

Greetz
Chris

Technical Artwork Specialist@TBL.nl

2021-09-15 at 6:30 am #44666

Yuri Kovelenov
Staff

Hi Chris,

It is suggested in the post you linked (thanks!), that you can pass a parameter in the URL (generated by the USDZ puzzle):

toy_drummer.usdz#allowsContentScaling=0

may be you could give it a try

Chief 3D Verger | LinkedIn | Twitter

2021-09-15 at 9:04 am #44671

sirhc
Customer

Hu Yuri,
checked ur sugestion.
Doesn’t work
see attachments

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Technical Artwork Specialist@TBL.nl

2021-09-15 at 10:22 am #44678

Yuri Kovelenov
Staff

looks like it’s a bit more complicated – see attaches.

But unfortunately this won’t work either – there is a bug in Safari that prevents adding parameters to blobs.

So the only way for now is to create .usdz files manually and deploy them with your app (if you want to add parameters). You can use the same export to USDZ puzzle for making these files.

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Chief 3D Verger | LinkedIn | Twitter
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